Job Location:
- Head Office, Phnom Penh
Main Duties and Responsibilities:
- Implement and follow the guidelines on how to keep customer loyalty with KB PRASAC.
- Cooperate with related departments to support direct marketing activities of the branches.
- Analyses the needs of the customer needs.
- Perform training and refreshment courses for commercial branch staff.
- Monitor the results of the sales activities of the branch staff on fee-based services.
- Develop and communicate adequate fee-based sales strategy for the client related staff.
- Produce guidelines on how to find new customers to use KB PRASAC’s products/fee-based services.
- Giving advice to improve the selling strategy to achieve the sales target to all branch level.
- Ensure that selling guidelines are implemented promptly by the related staff and branch level.
- Ensure all related staff and branch level on guidelines on how to keep customer loyalty.
- Develop techniques to earn customer`s loyalty.
- Develop activities in order to support all branch levels on direct marketing activities.
- Support branch level on direct selling activities.
Key Selection Criteria and Qualification:
- BA in Finance and Banking or related field.
- Minimum 5 years of sales experience in banking or financial institution.
- Good communication skills and a strong understanding of customer behavior.
- Strong analytical and managerial skills.
- Ability to develop adequate measures and action plans in order to comply with set targets.
- History of strong achievement of sales performance.
- Ability to perform training for staff within the branch network system.
- Good knowledge of the English language.
- High personal integrity, morality, and prudence and maintain confidentiality with sensitive customer and internal information.
- Willingness frequently to travel to the wide branch network offices.
- Enthusiastic and committed approach with a track record of building strong, trusted base. relationships with colleagues at all levels to work in a team spirit.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.